The IRREVO Knowledge Task Force provides a full range of services backed by our patent-pending IRREVO software and industry leading best practices. Our team members are able to quickly deliver on your most pressing content needs.

Whether you need us on a project, or as a temporary extension of your team, we’re happy to assist.

Content Services

We’ll work within, or create, your guidelines and templates. We offer the following content services:

• Technical Writing & Editing
• Content Migration
• Parity (Validation) Testing
• Content Re-Writing (Optimization)
• Copy Editing
• Graphics Optimization
• HTML Code Cleanup

Content Quality Assurance (QA) Services

Our IRREVO Content Quality Team provides an outside, non-bias review of your content against your most important standards. We will provide you detailed, actionable feedback that will enhance your content quality and consistency.

• Style Guide Creation
• Custom Checklist Creation
• Content Quality Assessment (Benchmarking)
  

Content Analytics

Our experts can provide unique insight into your data, giving you a more holistic view into your user’s experience.

• Usability Testing
• Gap Analysis
• Usage and Scoring
• Call Deflection/Redirection

Consulting Services for Content Systems & Processes

Our Content Specialists and Project Managers can assist in ensuring your system works with your content in your unique business environment.

• Customer Online Self-Service
• Knowledge Base System Requirements
• Taxonomy Optimization
• Knowledge Base Search Engine Optimization
• Workflow Design